{"id":1149,"date":"2023-05-29T22:46:29","date_gmt":"2023-05-29T22:46:29","guid":{"rendered":"https:\/\/metalum.fixu.cl\/preguntas-frecuentes\/"},"modified":"2025-01-03T12:38:31","modified_gmt":"2025-01-03T12:38:31","slug":"frequent-questions","status":"publish","type":"page","link":"https:\/\/metalum.cl\/en\/frequent-questions\/","title":{"rendered":"Frequent questions"},"content":{"rendered":"\r\n\r\n\r\n<section  class=\" alignfull\">\r\n\r\n    \r\n    \r\n<div class=\"fx-hero\" \r\n        style=\"background-image: \r\n        linear-gradient(180deg, #002855 16%, rgba(0, 0, 0, 0) 28%),  \r\n        url('https:\/\/metalum.cl\/wp-content\/uploads\/2024\/10\/Sugerido-2-min.jpg');\">\r\n    \r\n    <div class=\"fx-hero__content fx-flex fx-align-center fx-justify-center fx-px-20 fx-text-center\">\r\n            \r\n        <h1 class=\"fx-hero__title fx-hero__title--white\">\r\n            We take care of the environment        <\/h1>\r\n            \r\n    <\/div>\r\n\r\n<\/div>\r\n\r\n<\/section>\n\n\n<div class=\"wp-block-group alignfull fx-text-justify is-layout-constrained wp-block-group-is-layout-constrained\" id=\"que-compramos\">\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\r\n\r\n<section  class=\" alignfull\">\r\n\r\n\r\n\r\n\r\n<div class=\"fx-gallery-info\">\r\n\r\n\t<div class=\"fx-gallery-info__wrapper\">\r\n\r\n\t\t<div class=\"fx-gallery-info__content\">\r\n\r\n\t\t\t<div class=\"fx-gallery-info__header\">\r\n\r\n\t\t\t\t<div class=\"fx-gallery-info__title\">\r\n\t\t\t\t\t<h2><span style=\"font-weight: normal\">WHAT WE <\/span>RECYCLE<\/h2>\t\t\t\t<\/div>\r\n\r\n\t\t\t<\/div>\r\n\r\n\t\t\t<div class=\"fx-gallery-info__text\">\r\n\t\t\t\t<p align=\"justify\"><span style=\"font-family: Times New Roman, serif;\"><span style=\"font-size: small;\">AT METALES Y ALUMINIOS SA WE SPECIALISE IN RECYCLING A WIDE RANGE OF ALUMINIUM AND STAINLESS STEEL, GUARANTEEING AN EFFICIENT PROCESS.<\/span><\/span><\/p>\n<ul>\n<li>\n<p align=\"justify\"><span style=\"font-family: Times New Roman, serif;\"><span style=\"font-size: small;\">ALUMINUM: WE RECEIVE AND RECYCLE VARIOUS TYPES OF ALUMINUM, INCLUDING BEVERAGE CANS, FRAMES, RADIATORS, TENSE AND TAINT TAIBOR ALUMINUM AND OTHER ALLOYS.<\/span><\/span><\/p>\n<\/li>\n<li>\n<p align=\"justify\"><span style=\"font-family: Times New Roman, serif;\"><span style=\"font-size: small;\">STAINLESS STEEL: WE PURCHASE AND PROCESS HIGH-QUALITY STAINLESS STEELS, MAINLY UNDER ALLOYS 304 AND 316, CONTRIBUTING TO SUSTAINABILITY AND SAVING RESOURCES.<\/span><\/span><\/p>\n<\/li>\n<\/ul>\n\t\t\t<\/div>\r\n\r\n\t\t<\/div>\r\n\r\n\t\t<div class=\"fx-gallery-info__gallery\">\r\n\t\t\t\r\n\t\t\t<div class=\"fx-gallery-carousel\">\r\n\r\n\t\t\t\t<div class=\"swiper fx-swiper-carousel\">\r\n\r\n\t\t\t\t\t<div class=\"swiper-wrapper\">\r\n\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t\t<div class=\"swiper-slide fx-gallery\" style=\"background-image: url(https:\/\/metalum.cl\/wp-content\/uploads\/2024\/10\/Sugerida-6-min.jpg);\">\r\n\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t<\/div>\t\r\n\r\n\t\t\t\t<div class=\"swiper-pagination fx-gallery-carousel__pagination\"><\/div>\r\n\r\n\t\t\t<\/div>\r\n\r\n\t\t<\/div>\r\n\r\n\t<\/div>\r\n\r\n<\/div>\r\n\r\n\r\n<\/section><\/div>\n\n\n\n<div class=\"wp-block-group alignfull fx-text-justify is-layout-constrained wp-block-group-is-layout-constrained\" id=\"como-compramos\">\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\r\n\r\n\r\n<style>\r\n.fx-note__wrapper {\r\n    background: #d9d9d6;\r\n}\r\n\r\n.fx-note__absolute {\r\n    background: #d9d9d6;\r\n}\r\n\r\n@media (min-width:768px) {\r\n\r\n    .fx-note__wrapper {\r\n        background: transparent;\r\n    }\r\n\r\n    .fx-note__absolute {\r\n        background: #d9d9d6;\r\n    }\r\n\r\n}\r\n    \r\n<\/style>\r\n\r\n<section  class=\"fx-position-relative  alignfull\">\r\n\r\n    <div class=\"fx-note\">\r\n\r\n        <div class=\"fx-note__wrapper\">\r\n\r\n            <div class=\"fx-note__poster\">\r\n\r\n                \r\n                <img decoding=\"async\" src=\"https:\/\/metalum.cl\/wp-content\/uploads\/2024\/11\/WhatsApp-Image-2024-11-25-at-11.15.07-AM-e1732551832910.jpeg\" alt=\"\" title=\"WhatsApp Image 2024-11-25 at 11.15.07 AM\" class=\"fx-note__image\">\r\n\r\n                \r\n            <\/div>\r\n\r\n            <div class=\"fx-note__absolute\">\r\n\r\n                <article class=\"fx-note__article\">\r\n\r\n                    <div><\/div>\r\n\r\n                    <div class=\"fx-note__content\">\r\n\r\n                        <div class=\"fx-note__title\">\r\n                            <h2><span style=\"font-weight: normal\">WHAT IS THE PROCESS <\/span>FOR SELLING?<\/h2>                        <\/div>     \r\n\r\n                        <div class=\"fx-note__text\">                            \r\n                            <p align=\"justify\"><span style=\"font-family: Times New Roman, serif;\"><span style=\"font-size: small;\">YOU CAN CONTACT US THROUGH OUR COMMUNICATION CHANNELS, AND WE WILL ASSIST YOU IN EVERY STEP OF THE PURCHASING PROCESS.<\/span><\/span><\/p>\n<ol>\n<li><span style=\"font-family: Times New Roman, serif;\"><span style=\"font-size: small;\">SEND THE MATERIAL: SHARE PHOTOS OF THE MATERIAL OR COORDINATE A VISIT TO YOUR WAREHOUSE TO EVALUATE IT.<\/span><\/span><\/li>\n<li><span style=\"font-family: Times New Roman, serif;\"><span style=\"font-size: small;\">ADVICE AND OFFER: WE GUIDE YOU IN THE CATEGORIZATION OF THE MATERIAL AND MAKE AN ECONOMIC OFFER.<\/span><\/span><\/li>\n<li><span style=\"font-family: Times New Roman, serif;\"><span style=\"font-size: small;\">UNLOADING AT THE PLANT: AT OUR FACILITIES, WE WILL ASSIST YOU IN THE UNLOADING PROCESS. UNLOADING IS CARRIED OUT EXCLUSIVELY WITH A FORKLIFT OR IN BULK WITH AN AMPLIROLL TRUCK.<\/span><\/span><\/li>\n<li><span style=\"font-family: Times New Roman, serif;\"><span style=\"font-size: small;\">OPERATIONAL SAFETY: LET&#8217;S WORK WITH OUR YARD TEAM TO ENSURE A SAFE OPERATIONAL PROCESS<\/span><\/span><\/li>\n<\/ol>\n                        <\/div>\r\n\r\n                    <\/div>\r\n\r\n                <\/article>\r\n\r\n            <\/div>\r\n\r\n        <\/div>\r\n\r\n    <\/div>\r\n\r\n<\/section><\/div>\n\n\n\n<div class=\"wp-block-group alignfull fx-text-justify is-layout-constrained wp-block-group-is-layout-constrained\">\r\n\r\n<section  class=\" alignfull\">\r\n\r\n\r\n\r\n\r\n<div class=\"fx-gallery-info\">\r\n\r\n\t<div class=\"fx-gallery-info__wrapper\">\r\n\r\n\t\t<div class=\"fx-gallery-info__content\">\r\n\r\n\t\t\t<div class=\"fx-gallery-info__header\">\r\n\r\n\t\t\t\t<div class=\"fx-gallery-info__title\">\r\n\t\t\t\t\t<h2>CONSIDERATIONS<\/h2>\t\t\t\t<\/div>\r\n\r\n\t\t\t<\/div>\r\n\r\n\t\t\t<div class=\"fx-gallery-info__text\">\r\n\t\t\t\t<p><strong>OPENING HOURS:<\/strong><\/p>\n<ul>\n<li>WE ARE OPEN FROM MONDAY TO FRIDAY, FROM 8:30 A.M. TO 4:00 P.M.<\/li>\n<\/ul>\n<p><strong>PAYMENTS:<\/strong><\/p>\n<ul>\n<li>WE MAKE PAYMENTS BY BANK TRANSFER ON THE NEXT BUSINESS DAY AFTER DELIVERY, UNLESS THERE ARE OBSERVATIONS DUE TO A QUALITY AUDIT.<\/li>\n<\/ul>\n<p><strong>BILLING:<\/strong><\/p>\n<ul>\n<li>WE ISSUE INVOICES UNDER SII RESOLUTION EX. 86 OF OCTOBER 2016, SO WE ARE VAT WITHHOLDING AGENTS.<\/li>\n<\/ul>\n<p><strong>REMEMBER:<\/strong><\/p>\n<ul>\n<li>AT THE END OF THE DOWNLOAD PROCESS, SIGN THE PDI CERTIFICATE OF ORIGIN.<\/li>\n<\/ul>\n<p><strong>SECURITY:<\/strong><\/p>\n<ul>\n<li>AT METALES Y ALUMINIOS, SAFETY IS OUR PRIORITY. WE REQUIRE THE MANDATORY USE OF BOOTS AND REFLECTIVE VESTS TO ENTER OUR PLANTS.<\/li>\n<li>ENTRY INTO PRODUCTION AREAS IS PROHIBITED.<\/li>\n<li>MANUAL DOWNLOADS ARE NOT PERMITTED, EXCEPT WITH PRIOR AUTHORIZATION AND COORDINATION.<\/li>\n<\/ul>\n\t\t\t<\/div>\r\n\r\n\t\t<\/div>\r\n\r\n\t\t<div class=\"fx-gallery-info__gallery\">\r\n\t\t\t\r\n\t\t\t<div class=\"fx-gallery-carousel\">\r\n\r\n\t\t\t\t<div class=\"swiper fx-swiper-carousel\">\r\n\r\n\t\t\t\t\t<div class=\"swiper-wrapper\">\r\n\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t\t<div class=\"swiper-slide fx-gallery\" style=\"background-image: url(https:\/\/metalum.cl\/wp-content\/uploads\/2024\/10\/Sugerida-5-min-min.jpg);\">\r\n\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t<\/div>\t\r\n\r\n\t\t\t\t<div class=\"swiper-pagination fx-gallery-carousel__pagination\"><\/div>\r\n\r\n\t\t\t<\/div>\r\n\r\n\t\t<\/div>\r\n\r\n\t<\/div>\r\n\r\n<\/div>\r\n\r\n\r\n<\/section><\/div>\n\n\n\n<div class=\"wp-block-group alignfull fx-text-justify is-layout-constrained wp-block-group-is-layout-constrained\">\n<div style=\"height:150px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\r\n\r\n\r\n<style>\r\n.fx-note__wrapper {\r\n    background: #d9d9d6;\r\n}\r\n\r\n.fx-note__absolute {\r\n    background: #d9d9d6;\r\n}\r\n\r\n@media (min-width:768px) {\r\n\r\n    .fx-note__wrapper {\r\n        background: transparent;\r\n    }\r\n\r\n    .fx-note__absolute {\r\n        background: #d9d9d6;\r\n    }\r\n\r\n}\r\n    \r\n<\/style>\r\n\r\n<section  class=\"fx-position-relative  alignfull\">\r\n\r\n    <div class=\"fx-note\">\r\n\r\n        <div class=\"fx-note__wrapper\">\r\n\r\n            <div class=\"fx-note__poster\">\r\n\r\n                \r\n                <img decoding=\"async\" src=\"https:\/\/metalum.cl\/wp-content\/uploads\/2024\/10\/Sugerida-4.jpg\" alt=\"\" title=\"Sugerida 4\" class=\"fx-note__image\">\r\n\r\n                \r\n            <\/div>\r\n\r\n            <div class=\"fx-note__absolute\">\r\n\r\n                <article class=\"fx-note__article\">\r\n\r\n                    <div><\/div>\r\n\r\n                    <div class=\"fx-note__content\">\r\n\r\n                        <div class=\"fx-note__title\">\r\n                            <h2><span style=\"font-weight: normal\">WHY&nbsp;<\/span>CHOOSE US?&nbsp; <\/h2>                        <\/div>     \r\n\r\n                        <div class=\"fx-note__text\">                            \r\n                            <p><strong>COMPETITIVENESS AND LEADERSHIP:<\/strong><\/p>\n<ul>\n<li>\u00a0WE STAND OUT IN THE MARKET WITH COMPETITIVE PRICES, POSITIONING OURSELVES AS THE LEADING COMPANY IN THE PURCHASE OF ALUMINUM AND STAINLESS STEEL SCRAP IN CHILE.<\/li>\n<\/ul>\n<p><strong>COMPREHENSIVE QUALITY SERVICE:<\/strong><\/p>\n<ul>\n<li>WE OFFER A COMPREHENSIVE, HIGH-QUALITY SERVICE, SUPPORTED BY AN EXCELLENT ADMINISTRATIVE AND OPERATIONAL TEAM.<\/li>\n<\/ul>\n<p><strong>FINAL DISPOSITION CERTIFICATION:<\/strong><\/p>\n<ul>\n<li>WE ISSUE FINAL DISPOSAL CERTIFICATES IN ACCORDANCE WITH CURRENT REGULATIONS, WHICH SERVE AS SUPPORT FOR THE DECLARATION AT THE SINADER SISTEM.<\/li>\n<\/ul>\n                        <\/div>\r\n\r\n                    <\/div>\r\n\r\n                <\/article>\r\n\r\n            <\/div>\r\n\r\n        <\/div>\r\n\r\n    <\/div>\r\n\r\n<\/section><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1149","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.1 - 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